Testimonials

“No nonsense on the pricing”

George N.

“It’s well worth the drive.”

Annette B.

“Definitely a 5 star experience”

Bonni L.

“They have helped me tremendously”

James B.

“They have an awesome staff”

Justin M.

“They listen to your concerns”

Wanda B.

“Reasons why I love New Concept”

Madison L.

“the sweetest and friendliest nurses”

Abel D.

“It’s helped me with my numbers”

Barbara M.

“Family Atmosphere”

Tommy P.

“They healed my strep throat”

Mattalyn S.

“Treat you like family”

Hunter F.

“They care about their patients”

Cathy M.

“The ladies are always friendly”

David C.

“Awesome experience”

Shyheim P.

“I had a big splinter and they got it out”

Kamdyn R.

“They all know you by name”

Kirby R.

“Quick, fast and effective service”

Jalea B.

“Fast, friendly and feels like home”

Marsha E.

“Welcoming and friendly”

Courtney B.

“Offer more than traditional medicine”

Sheri M.

“Friendly atmosphere”

Drew P.

“When i had strep throat, they fixed it”

Keagan R.

Desiree H.

“homeopathic holistic options”

Tammy S.

“The staff here is amazing”

Frank B.

“I’ve had a great experience here”

Katlyn N.

“They’ve done wonders for me”

Delissa B.

“I’m walking a lot better”

Michelle B.

“They listen to your concerns”

Wanda B.

“It’s fast and easy”

Cindy T.

“Great place to come”

Connie D.

“Wonderful and helpful”

Bridgette R.

“Get in quick, fast and in a hurry”

Roman M.

“I love the help”

Rick S.

“Such a convenience”

Stephanie B.

“Great staff, reasonable price”

Hakeem A.

”Prices are very affordable”

Thomas K.

“Lipo shots give me natural energy”

Haley D.

“Treat you like family”

Kelsey B.

“I rate it a 10/10”

Daniel P.

“Treat you like family”

Kathryn W.

“They take care of you right away”

Seyda R.

“They have two mascots, the dogs!”-

Giovanna S.

“Phenomenal place to go”

Mike M.

“All the providers are caring”

Robert Kramer

“They care about their patients”

Zachary Sampson

Barbara M

“I’ve had kidney functions increase”

Brenda E.

“Are you motivated about health?”

Nicholas N.

“Maintaining my health”

Wendy H.

“We immediately learned to trust her”

Belinda W.

“They treat you with a red carpet”

Gary G.

“Staff is always energetic”

Angel P.

“I’m on the road to recovery”

Martha D.

“My experience was amazing”

Kaitlyn S.

“Quick and easy”

Debbie V.

“Help you improve your overall health”

Jerrod W.

“They get you in and out”

Dennisha M.

“i knew this was my home”

Bo S.

You can feel a whole lot better”

Zack T.

“My adventure has been wonderful”

Sandra W.

“ I like New Concept”

Maylee B.

“Excellent Care”

Cheryl M.

“They take the time to listen”

Lauren S.

“I love Ginny!”

Wanda W.

“Medical providers give great service”

Sandy Webb

“They really listen to your needs”

Theresa Cobb

Kennedy G.

Shirley P.

Kristal L​.

Who are we collecting these videos for?

We strive to share the experience that our current patients have here at New Concept Healthcare | Functional Medicine Gaffney. We find it very helpful for new patients to hear directly from those who have experienced firsthand the level of care we provide and how important our patients are to us. Collecting video testimonials is essential to allow our new patients to understand who we are at New Concept Healthcare | Functional Medicine Gaffney.

 

Who are we collecting these videos from?

Our goal is to lead and transform modern-day “healthcare” into a more personalized, holistic, and integrative experience that caters to our patients individually. We are committed to supporting, educating, and providing the American people with the care they deserve. That is why every time we achieve and provide the best care we can for our patients, we always love to hear from them about their experiences and ask them to share with a testimonial to help others feel confident in the care they will receive at New Concept Healthcare | Functional Medicine Gaffney.

 

Who gathers the video testimonials from our patients?

One of our staff members at New Concept Healthcare | Functional Medicine Gaffney gathers these video testimonials. According to stats, patients feel more comfortable reading reviews and listening to other patients’ video testimonials to confirm they are making the right choice for their healthcare and well-being. We do not hire outside help from photographers or videographers; it is very informal, although it is very impactful.

 

Why are patient testimonials important for new patients considering establishing care at New Concept Healthcare | Functional Medicine Gaffney?

Reading reviews and video testimonials significantly impacts the understanding of what our office has to provide. It allows our new patients to see and hear why we are rated the highest and most reviewed functional medicine office in South Carolina. Not only hearing it from the office but also from our current patients.

 

What should our patients expect from New Concept Healthcare | Functional Medicine Gaffney?

Through the delivery of excellent customer service and alternative therapies, we will provide solutions to the following three issues facing our country:
1) System-oriented care with little to no consideration for the actual patient.
2) Government, FDA, and Health Insurance dominance of regulations that controls the fate of the American people.
3) The “diagnose and treat” only approach to healthcare that never truly focuses on prevention or therapies that work.
Our patients should expect a complete wellness experience with a custom-tailored approach to their health problems, wellness, and treatment options. While our team is providing care to you, they will make you feel like family and give you the best options and care possible. Our team focuses on exceeding the expectations of all those whom they come in contact with on a daily basis. Our team strives to over deliver customer service.
“Going the extra mile is the action of rendering more and better service than that for which you are presently paid. When you go the extra mile, the Law of Compensation comes into play.” – Napoleon Hill (Most successful self-help author of all time)

 

What questions do we ask our patients to answer about their experience during these video testimonials?

We ask all of our patients a series of questions, and they seldom change. We ask the following questions:

  • What is your name, and where are you from?
  • How did you initially hear about New Concept Healthcare?
  • What did you like most about coming to New Concept Healthcare?
  • What makes New Concept Healthcare different from other healthcare facilities?
  • On a scale of 1-10, with 10 being the best, how would you rank your overall experience as a patient of New Concept Healthcare, again with 10 being the best?
  • Would you recommend New Concept Healthcare to a friend, colleague, or family member, and if so, why?

 

Why do we ask those specific questions when gathering testimonials from our patients?

We are very intentional about gathering the feedback that other prospective patients would like to know about New Concept Healthcare | Functional Medicine Gaffney.

  • What is your name and where are you from?
    • We ask this question to set the stage that the video testimonial is with an actual human we have really provided care to.
  • How did you initially hear about New Concept Healthcare?
    • We like for patients to see that while we do a great job of marketing, many of our patients find us through a referral from another patient who received quality care that they want others to experience.
  • What did you like most about coming to New Concept Healthcare?
    • We know that each patient is unique. During these brief video testimonial interviews, the patient can express their own experience in their own words, focusing on their feelings about their care experience at our facility.
  • What makes New Concept Healthcare different from other healthcare facilities?
    • Many of our patients have had many experiences at other healthcare facilities and have found them very different from us. Oftentimes clients will have bad taste in their mouths about their experiences at other healthcare facilities. It is important that they are able to clearly articulate to potential patients that have yet to have those experiences what makes the experience at New Concept Healthcare worth trying.
  • On a scale of 1-10, with 10 being the best, how would you rank your overall experience as a patient of New Concept Healthcare, again with 10 being the best?
    • A scale of 1-10 is an important metric to ask our patients about because we want to make sure that the feedback is transferable in a concrete way to anyone watching the testimonial that might be wondering just HOW GOOD we are in their minds. This question accomplishes that for us.
  • Would you recommend New Concept Healthcare to a friend, colleague, or family member, and if so, why?
    • This is one of the most prominent reasons why people hear about us. Word of mouth is critical to our successful growth and development as a company. We want our patients to tell prospective patients why they have or would recommend us in their own words while expressing anything we might have missed when asking the other questions about their overall experience.